Support
We’re here for you 24/7 via Phone or E-mail
Superior support and availability are a staple here at West Coast ISP. If you have questions about your account or setting up your Internet connection, we’re here for you 24/7. See below how you can contact our teams.
Support team
Our awesome technical team is ready to help you via e-mail or phone.
- 24 x 7 availability
- mon-sun, 15 minutes response times
- fully trained staff
- Windows, Mac or Linux
Installation
Almost every minute spent on the ground, installing your connection within 30 days.
- 24-48 hours response time
- e-mail only
- fully trained staff
- cable and wireless
Sales
Our sales engine is available to understand your requirement and guide you over our process of getting installed.
- 1h response time during business hours
- 8am-6pm
- mon-fri
- cable and wireless
- residential or business
Billing
We’ve spent a huge amount of time and efforts to ensure our billing and invoices are easy, clean and straight forward however if you need to contact our billing team:
- e-mail and phone
- 1h response time during business hours
- 8am-6pm
- mon-fri